As 2019 winds down, please take note that DMBA will be closed or will close early on the following dates: Wed., Nov. 27: Early closure @ 1 p.m. Thu.-Fri., Nov. 28 & 29: Closed — Happy Thanksgiving! Mon., Dec. 23: Early closure @ 1 p.m. Tue.-Wed., Dec. 24 & 25: Closed — Merry Christmas! Tue., Dec. 31: Early closure @ 1 p.m. Thank you for your service.
Effective January 1, 2020, medical copayments will increase for our participants on Deseret Premier, Deseret Protect, Deseret Select, and Deseret Value. Please verify the appropriate copayment, which is shown on the participant’s new insurance identification card, before services are rendered. You may also submit a 270 electronic transaction to obtain this information. If you have questions, please call Member Services at 801-578-5600 in the Salt Lake City area or toll free at 800-777-3622.
Thank you for the excellent service you’ve provided to our participants during this past year. We appreciate our partnership with you. We’d like to remind you that our office will be closed or will close early on the following dates: Mon., Dec. 23: Early closure @ 1 p.m. Tue.-Wed., Dec. 24 & 25: Closed – Merry Christmas! Tue., Dec. 31: Early closure @ 1 p.m. Wed., Jan. 1: Closed – Happy New Year!
Our online medical preauthorization request form has undergone significant changes to improve and simplify the preauthorization process. We’re confident this new tool will deliver a better experience and ensure your preauthorization request, including any supporting documentation, is processed in an efficient and timely manner. Beginning June 10, 2019, go to www.dmba.com to begin using this fast, easy, and convenient tool. If you have questions, please call DMBA Member Services at 801-578-5600 in the Salt Lake City area or toll free…
DMBA’s IT department will be upgrading our server power systems beginning Friday, December 7. Because of this, our office will close at 3:30 p.m. that day. Also, our website will not be accessible until our office reopens for business on Monday, December 10 at 8 a.m. We apologize for any inconvenience this may cause you.
DMBA is pleased to announce a new automated Provider Preauthorization Request form. By using this tool, your preauthorization request will be processed promptly and efficiently. And you’ll have the convenience of submitting any supporting documentation online, as well. If you have questions about this information, please call Member Services at 801-578-5600 in the Salt Lake City area or toll free at 800-777-3622.
When billing unclassified drug codes (for example, J3490, J3590, J7199, J7599, etc.), the National Drug Code (NDC) is also required to identify the specific drug administered to the participant. DMBA uses NDC information to determine whether the drug meets the eligibility requirements of the participant’s medical plan. Beginning September 1, 2018, DMBA will deny charges for unclassified drug codes that are billed without the NDC, and the claim will need to be resubmitted with the NDC to be considered for payment. To avoid claim denials, please make sure that unclassified drugs codes…
As 2017 draws to a close, DMBA wishes you a joyous holiday season and a happy and prosperous new year. We appreciate all you do!
The U.S. Department of Health and Human Services is offering a free seminar July 25, 2017 in Salt Lake City. At this seminar, you will learn valuable information about HIPAA privacy, security, and breach notification rules. Please click here for more information.