In a now-deleted post to this blog titled, “COVID-19 Temporary Benefits Extension,” the benefit description for Telehealth Services under Deseret Alliance may have caused some confusion. Clarification of this benefit is provided in the revised letter below. As the pandemic persists, we remain vigilant in assessing ways we can support you. Please see an update to temporary benefits related to COVID-19 below. We hope the extension of these benefits will be helpful as you continue to provide exceptional care to…
Read More Read More
DMBA will close at 3 p.m. Mountain Time on Thursday, July 23 through Friday, July 24 to celebrate Pioneer Day, an official holiday for the state of Utah. Our office will reopen for business on Monday, July 27 at 8 a.m.
DMBA sincerely appreciates your continued support and care of our participants during these challenging times. As our country celebrates Independence Day on July 4, we celebrate your hard work and our partnership with you. Our holiday hours are as follows: Thursday, July 2: Early closure at 1 p.m. Friday, July 3: Closed
Effective January 1, 2020, medical copayments will increase for our participants on Deseret Premier, Deseret Protect, Deseret Select, and Deseret Value. Please verify the appropriate copayment, which is shown on the participant’s new insurance identification card, before services are rendered. You may also submit a 270 electronic transaction to obtain this information. If you have questions, please call Member Services at 801-578-5600 in the Salt Lake City area or toll free at 800-777-3622.
Thank you for the excellent service you’ve provided to our participants during this past year. We appreciate our partnership with you. We’d like to remind you that our office will be closed or will close early on the following dates: Mon., Dec. 23: Early closure @ 1 p.m. Tue.-Wed., Dec. 24 & 25: Closed – Merry Christmas! Tue., Dec. 31: Early closure @ 1 p.m. Wed., Jan. 1: Closed – Happy New Year!
Our online medical preauthorization request form has undergone significant changes to improve and simplify the preauthorization process. We’re confident this new tool will deliver a better experience and ensure your preauthorization request, including any supporting documentation, is processed in an efficient and timely manner. Beginning June 10, 2019, go to www.dmba.com to begin using this fast, easy, and convenient tool. If you have questions, please call DMBA Member Services at 801-578-5600 in the Salt Lake City area or toll free…
Read More Read More
DMBA’s IT department will be upgrading our server power systems beginning Friday, December 7. Because of this, our office will close at 3:30 p.m. that day. Also, our website will not be accessible until our office reopens for business on Monday, December 10 at 8 a.m. We apologize for any inconvenience this may cause you.
DMBA is pleased to announce a new automated Provider Preauthorization Request form. By using this tool, your preauthorization request will be processed promptly and efficiently. And you’ll have the convenience of submitting any supporting documentation online, as well. If you have questions about this information, please call Member Services at 801-578-5600 in the Salt Lake City area or toll free at 800-777-3622.